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Dear Customer

Our return and refund policy is limited to defective products, packaging or delivery problems, for individual products not kits - we do not refund or replace entire kits/challenges. If you are unsure about purchasing a kit then consider purchasing individual items or a weekly kit from Dischem or our online store to test the flavours and food style, we are 99% certain that you will love the 100% healthylicious food and smoothies (Remember that although smoothies may take some time to get used to, they will have many positive effects on your health and performance. (See [email protected] for smaller packages). 

In the unforeseeable event that you might need to return products, we will do our absolute best to make this process as seamless as possible. We require your details in writing (email [email protected]), within 5 days from the date of delivery or retail purchase. 

You can return the products to one of our branches (JHB or Cape Town) or we can arrange a collection at a time that is convenient for you. 

Thank you for understanding that we require the goods in their original undamaged packaging and still in a frozen state. Due to health and safety, we cannot accept previously defrosted food.

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